Last Updated: June 15, 2026

VELOFROST provides international shipping support for beauty machines and aesthetic equipment supplied to global B2B customers.

Shipping Coverage

VELOFROST exports products to customers worldwide, including Europe, America, the Middle East, Southeast Asia, and other regions.

Shipping availability depends on destination country, product model, order quantity, shipping method, and local import requirements.

Shipping Methods

Available shipping methods may include:

  • Express courier
  • Air freight
  • Sea freight
  • Door-to-door logistics
  • Customer-appointed forwarder

The most suitable shipping method will be recommended based on order size, urgency, destination, and product dimensions.

Shipping Cost

Shipping cost is not included unless clearly stated in the quotation.

Freight cost may depend on:

  • Destination country or region
  • Product weight and volume
  • Order quantity
  • Shipping method
  • Packaging type
  • Customs clearance requirements

Please contact us for shipping cost estimation before order confirmation.

Packaging

VELOFROST uses export-standard packaging to reduce transportation risks and support long-distance delivery.

Packaging may include:

  • Protective foam
  • Strong carton
  • Wooden case if required
  • Accessory protection
  • Outer shipping labels

Packaging methods may vary depending on product size, weight, and shipping method.

Delivery Time

Delivery time depends on product availability, production schedule, customization requirements, order quantity, and shipping method.

Estimated timelines will be provided after order details are confirmed.

Customs, Duties, and Taxes

Import duties, customs clearance fees, taxes, and local charges are the buyer’s responsibility unless otherwise agreed in writing.

Customers are responsible for confirming local import requirements before placing orders.

Shipping Documents

VELOFROST may provide necessary shipping documents based on order and logistics requirements, such as invoice, packing list, and product-related documents.

Additional documents should be requested before shipment arrangement.

Shipping Damage

Customers should inspect packages upon arrival. If there is visible damage, please take photos or videos immediately and contact VELOFROST and the logistics provider.

Damage claims must be reported as soon as possible after delivery.

Contact

For shipping questions, please contact:

Email: info@velofrost.com /

Phone: +852 9051 5905 / +86 139 2618 7168