After-Sales Service

1.Training & After-Sales Service

2.
TRAINING & AETER-SALE SSERVICE

At Velofrost, we provide a full package of technical training and reliable after‑sales support for all our OEM & ODM partners. From pre‑delivery operation training to long‑term technical troubleshooting, we keep your beauty devices running stably in your local market.

Training Support

We deliver systematic operation and technical training for your team and end users.

Key Features

– Hands‑on operation guidance for each beauty equipment.
– Professional operation videos & user manuals provided.
– Remote live video training available on demand.

After‑Sales Service

We offer 24/7 online technical support and clear warranty policy to guarantee stable machine performance.

Key Features
‑ 24/7 online quick‑response technical support for equipment failures and daily inquiries.
‑ Professional troubleshooting and remote guidance.
‑ 18‑month warranty for main units, 8‑month warranty for spare parts.
‑ Free spare parts supply within the warranty period for non‑man‑made damage.
‑ Continuous follow‑up and usage feedback collection.

CONTACT US

If you need detailed training arrangement or after‑sales policy, feel free to contact us.

CONTACT US